2024 OSAP Annual Conference - Building Trust with Patients through Infection Control (On-Demand)

A practical, hands-on approach that helps dedicated dental pros develop creative ways to promote Infection Control practices and how it is keeping their patients safe with the end goal of building trust, and deepening the relationship between the practice and the patient.

LEARNING OBJECTIVES

  1. Define how talking about infection control with patients can help build trust.   
  2. Explain how to bring infection control wins to chair side conversation.   
  3. Identify how they can promote their infection control best practices so potential clients can see how they go above and beyond for their safety.

Steps to Complete Course:

  1. Click on On-Demand Recording below and watch the video
  2. Complete the Assessment (requires a passing score of 70%)
  3. Complete the Evaluation 

Instructors

Amanda Hill, BSDH, RDH, CDIPC

Amanda Hill, BSDH, RDH, CDIPC, is an enthusiastic speaker, innovative consultant, and award-winning author. A sought-after thought leader contributing invaluable and inspiring insights into the current trends in dentistry. She brings over 25 years of clinical dental hygiene and now provides the dental industry with enthusiastic education. Amanda has authored over one hundred articles and had the most-read article of 2020 in Dr. Bicuspid. Recipient of OSAP’s Emerging Infection Control Leader award, she is affectionately known as the Waterline Warrior. An active participant with the advisory board for RDH magazine, Dentistry IQ, and OSAP’s Infection Control In Practice Editorial Review Board and membership committee, Amanda strives to make topics in dentistry accurate, accessible, and fun! She can be reached at www.amandahillrdh.com and [email protected] 

Michelle Strange, MSDH, RDH, CDIPC

Michelle Strange has more than two decades of dental expertise, beginning as a dental assistant and completing a bachelor’s degree in health science from the Medical University of South Carolina and a master’s in dental hygiene education from the University of Bridgeport. She continues to invest in ongoing education, earning the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate™ and the Certified in Dental Infection Prevention and Control certification. Her community and global endeavors demonstrate her passion for dentistry, from volunteer work to worldwide missions. She is the owner of Level Up Infection Prevention, MichelleStrangeRDH, a practicing dental hygienist, and was the co-founder of A Tale of Two Hygienists podcast.