Package Description

Communicating Patient Safety to Build Trust and Transparency

As you take steps to provide safe dental care, are you prioritizing clear communication of your safety protocols to patients from their perspective? In this course, learn how proactively sharing these safety measures with every patient builds trust, confidence, and a strong culture of safety. Patients expect and deserve safe dental care. Four summary charts present talking points for safety-centered conversations with patients, from pre-appointment messaging through treatment. A workplace scenario offers a springboard for team discussion. Engage dental team members at team meetings with a video quiz, discussion guide, and key takeaways, including references from trusted sources.

LEARNING OBJECTIVES:

  • consider infection control from the patient’s perspective.

  • identify opportunities for safety-centered conversations.

  • communicate and promote infection prevention and control concepts to patients.

PRICE:

  • Members: Free 

  • Non-members: $20 

CONTINUING EDUCATION:

ADA CERP Logo

ADS is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

Please email the ADS office at [email protected] or call +1 (410) 571-0003 if you wish to be in contact with the course author/creator(s) with any questions or for clarification of course concepts or for technical assistance in completing the online test.

All participants assume individual responsibility for providing evidence of contact hours of continuing education to the appropriate authorities and for the maintenance of their individual records.

Learn more about our CE Program & Provider Recognition.

CE CREDITS: 1
EDUCATIONAL METHOD: Self-instructional (self-study)
LOCATION: Online
PUBLICATION DATE: April 2026
EXPIRATION DATE: April 30, 2029
PREREQUISITE:  None - Recommended for All

DISCLOSURE:

All participating faculty are expected to disclose to the audience any significant financial interest or other relationship with:

  • the manufacturer of any commercial products and/or provider of commercial services discussed in an educational presentation and
  • any commercial supporters of the activity.

CE DISCLAIMER:

Authors of CE activities are required to present a balanced view of therapeutic options, use generic names of products whenever possible, use images that have not been falsified or misrepresent the outcome of treatment, and refrain from marketing or promoting any products or commercial services. Authors are required to include peer-reviewed content supported by generally accepted scientific principles or methods that can be substantiated or supported with peer-reviewed scientific literature that is relevant and current. Authors must support clinical recommendations with references from the scientific literature, with a sound scientific basis, whenever possible. Authors of CE activities are required to disclose to participants any financial, commercial, or promotional interest in a product or company that may influence their participation.

EDITOR-IN-CHIEF

Nancy Dewhirst, RDH, BS
Adjunct Dental Hygiene
West Coast University 
Disclosures: No relevant financial relationships to disclose

EDITORIAL STAFF

Denise Sabol RDH MEd
Managing Editor
Disclosures: No relevant financial relationships to disclose

Alison Hird
Layout Editor
Disclosures: No relevant financial relationships to disclose

Therese Long MBA CAE
ADS Executive Director Emeritus
Disclosures: No relevant financial relationships to disclose

EDITORIAL REVIEW BOARD

Enrique Acosta-Gio DDS PhD
National University of Mexico
Disclosures: No relevant financial relationships to disclose

Professor Ziad N Al-Dwairi
Hashimite University
Disclosures: No relevant financial relationships to disclose

Christopher Brendemuhl DMD CDIPC
Valleywise Health
Disclosures: No relevant financial relationships to disclose

India R. Chance BSDH RDH CDIPC
Learn2Prevent LLC
Disclosures: No relevant financial relationships to disclose

Jackie Dorst RDH BS
Safe Practices
Disclosures: Consultant - Coltene/SciCan

Steven P Geiermann DDS FICD FACD
ADS
Disclosures: No relevant financial relationships to disclose

Karen Gregory RN CDIPC
Karen Gregory Consulting
Disclosures: Consultant - HuFriedyGroup and Coltene/SciCan

Amanda Hill BSDH RDH CDIPC
AmandaHillRDH.com
Disclosures: Consultant - ProEdge, Dove Dental, PerioProtect

Tija Hunter CDA CDIPC
Dental Assisting Digest
Disclosures: No relevant financial relationships to disclose

Michael Joseph DDS MSD
Periodontics
Disclosures: No relevant financial relationships to disclose

Noel Brandon Kelsch RDHAP MS
Registered Dental Hygienist in Alternative Practice
Disclosures: No relevant financial relationships to disclose

Nita Mazurat MSc DDS
University of Manitoba (RET)
Disclosures: No relevant financial relationships to disclose

John A. Molinari PhD
Professor Emeritus, University of Detroit
Disclosures: Consultant - HuFriedyGroup

Patricia Podolak DDS MPH
Springhurst Associates LLC
Disclosures: No relevant financial relationships to disclose

David Reznik DDS
Grady Health System
Disclosures: No relevant financial relationships to disclose

Katherine Schrubbe RDH BS MEd PhD
Schrubbe Compliance Consulting
Disclosures: No relevant financial relationships to disclose

Michelle Strange MSDH RDH CDIPC
Level Up Infection Prevention
Disclosures: No relevant financial relationships to disclose

EDUCATIONAL FUNDING PROVIDED BY:

REFUND & CANCELLATION 

This course is non-refundable. Click here to view the complete Product Agreement.

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